Archives for July 2014

We find that a lot of Eagle Lake service and repair at Hughes Automotive Inc are a little tentative when they talk with their automotive advisors. They want to ask questions, but don’t want to be embarrassed or to seem pushy. Cars are very complicated and there’s more to know about them than most of us have the time to learn. Maybe it’s because cars have become so much more reliable that the average person just doesn’t need to know as much to keep their vehicle on the road.

You know, your local hospital has a Patient’s Bill of Rights that they post throughout the hospital. We think our Eagle Lake automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It’s all about the communication. It’s a little harder when you’re trying to find the right service center in Eagle Lake. But once you’ve developed a relationship, the communication should come easier.

What are some of the barriers to communication? Well, let’s go back to the medical example. When your doctor’s explaining something to you, it’s something that she understands very well and is very familiar with. So she may use jargon you don’t understand or that you don’t have the education and training that’s foundational to understanding what she’s trying to explain.

So you fall behind and get frustrated.

It can be the same with your Eagle Lake automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to customers. If you’re not sure, ask what the payment policies are. For example, there’s a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what’s done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your Eagle Lake service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is real tight, he might be able to find a rebuilt part or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that’s done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.

Call Hughes Automotive Inc to make an appointment.
109 E LeRay Ave
Eagle Lake, MN 56024
507.257.3730

Here’s a question for Eagle Lake, MN motorists: How long have you been enjoying the romantic glow of your check engine light?

Hey, it’s not there to create ambiance; it’s a warning that something’s wrong. (And, by the way, Homer Simpson’s fix of covering it with tape is not a good idea.)

If your check engine light comes on, check your gas cap. A loose gas cap can cause a false sensor reading that’ll make the check engine light turn on.

Many conditions that trigger the check engine light can hurt your fuel economy. A lot.

If your date’s eyes are smoldering in the soft glow of the check engine light, try to think of all the gas money you’ll save by getting it fixed. Give Hughes Automotive Inc a call when you are ready: 507.257.3730

Eagle Lake drivers have probably noticed that the government mandates a lot of equipment on cars: emission devices and control computers; safety equipment like airbags; and crash worthiness requirements. All of this is great for the motoring public in Mankato but it does add quite a bit to the price of a new car in MN.

Because new cars are more expensive, Eagle Lake residents are driving their old cars longer. The average car is now over nine years old. 68% of vehicles on the road have more than 75,000 miles/120,000 kilometers. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today’s cars are up to the challenge – but they need a little help to keep on going.

Some owner’s manuals don’t outline service requirements and schedules at higher mileage. Of course, that doesn’t mean it doesn’t have to be done. In fact, it’s more important than ever for Eagle Lake drivers to stay on top of routine auto maintenance for cars with more than 120,000 miles/190,000 kilometers. Just extend regular service intervals out: for instance a service that’s recommended every 24,000 miles/38,000 kilometers should be performed at 24,000 mi/38,000 km; 48,000 mi/77,000 km; 72,000mi/116,000 km, 96,000 mi/154,000 km; and on and on.

Because of the additional stress older engines experience, the severe service maintenance schedule may be more appropriate than the regular schedule. Watch for leaks – seals and gaskets dry out over time and do not hold the fluids as well as they used to. If you don’t already have one, it is more critical than ever to get a good service advisor, like any one of the automotive professionals on our team at Hughes Automotive Inc. There are some services and replacements that are scheduled after you put some clicks on the odometer, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course.

Check for unusual sounds, smells or the way your car feels. These could be hints for Eagle Lake drivers that trouble is brewing. Better to catch it early before it turns into a costly repair. Regular wash and wax will help maintain your car’s appearance. One of the things Eagle Lake car owners can do to really help a high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, transmission fluids and power steering fluids that are formulated for cars that have higher mileage.

High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older sedan engines are dirtier inside – and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection. Come into Hughes Automotive Inc in Eagle Lake for a checkup.

Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high kilometer vehicles. So once you hit around 50,000 mi/80,000 km, consider stepping up to high mileage formulations. The fluids cost a bit more than standard fluids in Eagle Lake because of the additional additives, but they can be worth their weight in gold for Eagle Lake car owners in terms of preventing costly repair costs down the road.

It does cost more for car owners to properly maintain a higher mileage vehicle in Eagle Lake – but it’s much cheaper than a new car payment!

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Just as our bodies need clean air to function properly, your sedan engine needs clean air to operate efficiently. Let’s go egghead for a minute. For every gallon of gas we burn driving on MN highways, twenty pounds of carbon dioxide comes out the tailpipe. Question: how can a gallon of gas that weighs a little over six pounds produce twenty pounds of carbon dioxide?

The answer is that the carbon comes from the gasoline, but the oxygen comes from the air. You see, it takes about twelve thousand gallons of air to burn a gallon of gas in your engine. Clearly, your sedan needs a lot of air to keep going in Eagle Lake. A lot of clean air is best.

You’ve seen the pictures of people in Japan wearing face masks. They want some kind of filter to keep unwanted pollution and germs out of their lungs. Well, your sedan also works better when its internals are clean. When your sedan air filter’s dirty, it simply can’t trap any more dirt, so the pollutants just pass through into your air intake system. From there it can clog your fuel injectors and even get into the motor itself. Not surprisingly, burning dust and pollen in your sedan engine does you no good.

So, we’re talking potential damage for Mankato drivers. But another big thing is wasted fuel. Your sedan engine management computer tries to mix the correct amount of air in with the fuel. If the filter’s clogged, there isn’t enough air for the optimal fuel to air mix and that really messes with fuel efficiency.

In fact, replacing a dirty air filter at Hughes Automotive Inc in Eagle Lake can improve your fuel economy by up to ten percent. At today’s Eagle Lake fuel prices, you should be able to pay for a new air filter before your next oil change.

The verdict: When your sedan engine air filter needs to be replaced; it needs to be replaced. How often depends entirely on the level of air pollution where you drive in MN. A simple visual inspection at Hughes Automotive Inc will tell you when you need a new engine air filter.

When you look at the air filter on your furnace at home and see it’s all clogged up with dust and dirt, you don’t hesitate to replace it. When your Hughes Automotive Inc service advisor shows you your nasty engine air filter, you now know why you should go ahead and replace it.